Privacy policy

 

Effective Date: 26 August 2026

At Silvora, we respect your privacy and are committed to protecting the personal information you share with us when you browse our website or purchase our 925 silver jewellery.

1. Information We Collect

When you place an order, contact us, or use our website, we may collect information such as:

  • Your name
  • Mobile/WhatsApp number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Information you voluntarily provide when contacting us

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Communicate with you about your order
  • Respond to customer-service enquiries
  • Process payments and refunds
  • Improve our products, services, and customer experience
  • Send promotional communications where permitted and where you have consented

3. Payment Information

Payments may be processed through third-party payment providers. Silvora does not intentionally store complete card, banking, or other sensitive payment credentials on its own systems.

Please refer to the applicable payment provider's terms and privacy policy for information about how payment data is handled.

4. Sharing of Information

We may share necessary information with trusted service providers, such as delivery partners, payment processors, technology providers, or other vendors who help us operate our business.

We do not sell your personal information for monetary consideration.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better shopping experience.

You may be able to control cookies through your browser settings.

6. Data Security

We take reasonable measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Your Choices

You may contact us if you want to:

  • Ask about the personal information we hold about you
  • Request correction of inaccurate information
  • Ask questions about how your information is used
  • Withdraw consent for promotional communications

Requests may be subject to applicable legal requirements and reasonable verification.

8. Children's Privacy

Our services are not intentionally directed toward children. We do not knowingly collect personal information from children for independent purchases.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

Silvora
925 Silver Jewellery

WhatsApp / Call: 7859999591, 8866191591
Email: divyparikh7@gmail.com
Address: Kuberdas Prabhudas, near Krishna Watch Company, Gandhi Chock, Kheda – 387620, Gujarat, India